Patients & Visitors

Patient Condition Report

To inquire about a patient’s condition, immediate family members may call the Marcus Stroke and Neuroscience Center using the patient information card provided by the admitting nurse 24 hours a day, and speak to the nurse caring for the patient. These family members should identify themselves and give the patient’s name and ID card number. Condition reports are given only to immediate family members. The staff prefers that one or two family members be designated to inquire about a patient’s condition. These family members can then relay the information to others. Friends must contact the family for information about a patient’s condition.

If you or someone near you experiences any symptoms of stroke, call 911 immediately. Even if the symptoms seem minor, don’t hesitate. Failure to call for emergency help can affect the chances for recovery or even survival.

Visiting Policies

Visits from family and loved ones are important and help promote healing for both patients and their families. That is why the Marcus Stroke and Neuroscience Center offers daily visiting hours from 11:30 a.m. – 8 p.m. Visitors can stay in the Patient and Family Lounge while patients receive their care. Resources and amenities for visitors include:

  • Family suites in each patient room with private bathrooms
  • Family lounge with amenities including showers, laundry and limited kitchen facilities
  • Support groups

Where to Stay

There are several hotels in the immediate area of the Grady Campus. Click the hotel’s name to go to the hotel’s web site.

Hampton Inn & Suites Atlanta Downtown
161 Spring Street NW
Atlanta, Georgia 30303
Phone: (404) 589-1111

Residence Inn Atlanta Downtown by Marriott
34 Peachtree Street NW
Atlanta, Georgia 30303
Phone: (404) 522-0950

Hyatt Regency Atlanta Downtown
265 Peachtree Street NE
Atlanta, Georgia 30303
Phone: (404) 577-1234

Hyatt House Atlanta/Downtown
431 Marietta Street NW
Atlanta, Georgia 30313
Phone:  (404) 332-5522

Home2 Suites By Hilton Atlanta Downtown
87 Walton Street
Atlanta, Georgia 30303
Phone: (404) 965-7992

Frequently Asked Questions

  1. How do I access the Marcus Stroke and Neuroscience Center? To contact the Marcus Stroke and Neuroscience Center, call (404) 616-1111.If you or a loved one has suffered a stroke and need immediate medical attention, go to your local Emergency Department and they can transfer you to the stroke center.You can also go directly to the Grady Emergency Department, and they will take you directly to the stroke center.To make an appointment at Grady’s Neurology Clinic, call (404) 616-4567.
  2. How do I pay for my treatment? The Stroke Center accepts most private health insurance, Medicare, Medicaid and workers’ compensation – please check with your provider. We also accept cash, check, traveler’s check, money order, Discover, Visa, MasterCard and American Express for payment.We recognize that not everyone has the resources they need to obtain medical care. For that reason, we are happy to offer Financial Assistance to those in need. If you have received Grady healthcare services and find it would be a hardship to cover them financially, we encourage you to apply for financial assistance. Please contact the Billing and Insurance Department at (404) 616-1887.
  3. Can my family members visit me while I’m receiving treatment at the Marcus Stroke and Neuroscience Center? Visits from family and loved ones are important and help promote healing for both patients and their families. That is why the Marcus Stroke and Neuroscience Center offers daily visiting hours from 11:30 a.m. – 8:00 p.m. Within each patient’s room in the ICU there is a family studio.A café, kid’s play area, family shower, family washer and dryer are all provided for visitors during their stay.
  4. What are some of the common effects of stroke? A stroke can cause changes in how a person moves, communicates, eats, drinks, controls the bladder and bowels, senses (sight, touch, position), acts and thinks. Many patients will recover some functionality with time and therapy.
  5. What are some of the risk factors of stroke? Some of the high risk factors you can control are high blood pressure, heart disease, diabetes, smoking, obesity and high cholesterol.
  6. What are some of the warning signs of stroke? Some of the warning signs that a stroke is about to happen include sudden numbness or weakness on one side of your body, sudden changes in vision, trouble speaking or understanding what you hear, sudden severe headache of unknown cause or trouble walking or staying balanced.
  7. What are the different types of stroke? Not all strokes are alike. The type of stroke depends on how it happens. An Ischemic stroke results from too little blood flow (a stuck blood clot or clogged artery), whereas a Hemorrhagic stroke results from too much blood flow (a blood vessel in the brain breaks open).
  8. What kinds of doctors and specialists will provide care at the Marcus Stroke and Neuroscience Center? Many people contribute to the care of the patient, including physicians, nurses, respiratory therapists, pharmacists, physical therapists and speech and occupational therapists if necessary.
  9. How common is stroke? Every 45 seconds, someone in the U.S. experiences one or more symptoms of stroke. Stroke is the leading cause of adult disability in this country. It’s also the third-leading cause of death in Georgia, which is located in the heart of the “Stroke Belt.” In Atlanta alone, 41 percent of all adults have a family member who has had a stroke.
  10. What should I do if my loved one has suffered a stroke and is at the Marcus Stroke and Neuroscience Center for treatment but I am not able to be there in person? If you are not able to be present while your loved one is receiving treatment, we ask that you pick a family representative who will serve as a spokesperson. This representative should know the patient’s medical history, keep a list of questions the family wants to ask providers and keep information about the patient’s status to share with the rest of the family.
    Due to HIPAA regulations, we do not give out information over the phone unless a password is set up with the nursing staff.